Browsing All Posts filed under »Rants«

I am Now an Unpaid Verizon (Frontier) FIOS Support Technician

March 29, 2012


I had an experience last night, which left me speechless. I was flabbergasted. Now before you jump to the wrong conclusions, it had to do with Verizon FIOS Customer Support. I could not believe what I heard over the phone and what I was expected to do to resolve my dilemma. What is wrong with companies these days? Unbelievable. Perhaps, I better start at the beginning.

I was turning off the lights, preparing to go to bed when out of the corner of my eye; I caught a glimpse of the FIOS Router which stopped me cold in my tracks. There it old nemeses...the Yellow Light of Death. It glowed fiercely. Unblinking. Impotent and unapologetic, much like the company that made it. It taunted me and I glared back at it, squinting one eye like Clint Eastwood.

Yes, I had seen this before. In fact, I was getting all too familiar with the once a month occurrence which disrupted the household's internet connectivity and wreaked havoc on all those seeking to join with the internet collective to work from home, research school assignments or write up a new theatrical review. I could have ignored, gone to bed and left first thing in the morning for work. Feigning ignorance, but I knew my son would discover it after school tomorrow.

Serving Two Masters

August 31, 2011


It has been said that you cannot serve two masters, for you will hate the one and love the other or be devoted to one and despise the other. I find this true within the workplace. When individual exaltation or organizational self-promotion takes precedence over the focus on the indisputably important services of a company, it becomes increasingly more difficult to keep focused on securing the truly important from the propagating mass of politically important self-serving projects.

Stop Cursing the Darkness, O Reluctant Leader!

August 26, 2011


This is the problem with modern church culture…perhaps with modern culture altogether. We talk and expect God or Bill Gates to do something about it. We are very good at identifying needs and problems, but we are very poor at looking for answers within ourselves. We prefer to point our finger at other people and organizations and cry out because they are not doing something that God has called us to do. The real question we should be asking is; why aren’t we doing what we were called to do?